FAQ Frequently Asked Questions |
Location of Dragon Hill LodgeWe are located on Yongsan South Post in Seoul, South Korea, just north of the Han River. |
Dragon Hill Lodge mailing addressDragon Hill LodgeBLDG. 4050 South Post Yongsan-3KA Yongsan-Gu Seoul, Korea 140-012 OR Dragon Hill Lodge Unit 15335 APO AP 96205-5335 |
Incheon Airport Shuttle Bus Schedule and Transportation InformationFor security reasons, we can't publish this information on our website. You can get this information from our Guest Service Desk (Mil.738-2222 Ext 6286) or by email: GSA@DragonHillLodge.com |
Gate entrance/access to US military installations in KoreaAll visiting personnel active duty and retired, DoD civilians can gain access to the installations by showing their DoD identification cards. If the visiting personnel active duty and retired, DoD civilians want to invite/escort non-DoD personnel onto a US military installation in Korea, it is a requirement to be registered in the US military installations’ Biometrics Identification Detection System, referred to as BIDS Installation Access System. |
What is BIDS?Biometrics Identification Detection System, referred to as BIDS Installation Access System. DoD personnel must register “in person” at the BIDS offices. The procedure is to input the DoD sponsor's data and record the thumbprint into the BIDS electronic system. BIDS registration is located:
If you cannot arrive during the BIDS office hours & you wish to invite/escort in a non-DOD individual: When you arrive at the US installation gate, you must advise the MP Desk Sergeant of your late arrival and they can implement a DOD Sponsor Escort Exception to Policy. (Please note that this process requires the MP Desk Sergeant to contact the installation commander/"on call" representative directly for the Exception to Policy.) |
Mandatory Ration Control PlatesIf you are not Active Duty, the US military Post Exchange or the Commissary requires a Ration Control Plate. Access is restricted!
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Receipt for stayPlease email: reservations@DragonHillLodge.com |
Billing DisputesPlease email: KuB@DragonHillLodge.com |
Per Diem RatesLink: http://perdiem.hqda.pentagon.mil/perdiem/perdiemrates.html |
Wait List for ReservationsWe don't have a waiting list for the future reservations except PCS status of travel. We also have a waiting list for in-house guests requesting a family suite or guests with smoking preference. |
Statement of Non-availabilityClick here to view PDF document. |
TLA ProcedureTLA procedures: Click here to view a PDF document. Please check the following website for current TLA FAQs: http://www.defensetravel.dod.mil/perdiem/faqtla.html And for the latest PCS & GTCC policy click here to view a PDF document. |
Problem getting or changing a Reservation?There are a few reasons why you may be having trouble… |
Other Billeting on PostWalker Center: Free, Call for availability DSN 736-1048Sports Billeting: $40.00 DSN 724-8830 Religious Center: $20.00 (Leave/Pass), $30.00(TDY) DSN 723-7314 US Embassy Association Suites: $90.00 DSN 738-6124 COMM 397-4487 |
What special events are on the calendar for Dragon Hill Lodge?Click here to see our current Events Promotional Calendar.
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Comments/SuggestionsPlease send comments and suggestions to our Guest Relations CoordinatorMarketing@DragonHillLodge.com
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Employment InformationPersonnel office is located in the administrative offices just inside the main entrance to the hotel, on the left.Link to DHL Personnel web page. Email: employment@DragonHillLodge.com
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PetsPETS ARE NOT ALLOWED IN GUEST ROOMS. However, personnel arriving as guests of the hotel are authorized to keep their pets in the loading dock area until 1000 hrs the following morning. Please note: you are responsible for the care of your pet: feeding/ cleaning/ walking. The Pet Care Center is where pets will be kept during your stay at DHL, for a fee. All personnel PCS-ing in or out should request support from their unit commander on this issue. Appointments should be made with the Pet Care Center (Yongsan South Post Bldg. 5256, DSN 736-6426, COMM 011-82-2-7916-6426)
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Lost and FoundIf you believe you lost something while you were visiting our facility, you may contact our Security Desk ext. 6900.
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Telephone Dialing AssistanceTo place a call from the US to a military phone in Seoul, Off-Post Operator Assistance… 114
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Rental CarEmail: CarRental@DragonHillLodge.com
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Korea's Weather607th Weather SquadronLink: https://weather.korea.army.mil/public_fcst.htm
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Religious Services in Area IIClick here to view PDF document.
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Helpful LinksUSFK websitehttp://www.usfk.mil/ 8th PersCom Website AFN Korea American Forces Spouses' Club -Korea
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Korean Train & Bus Travel SchedulesFor Bus Travel between Yongsan and other areas of Korea, use the Gangnam Express terminal. Buses depart every 20-30 minutes to Dong Daegu or Busan. Link: http://www.kobus.co.kr/eng/index.jsp For Train Travel between Yongsan and other areas of Korea, use the Seoul Station. There are trains every 20-30 minutes to/from Dong Daegu or Busan. For train schedule information, please see the web site. Link: http://www.korail.go.kr/2005/eng/index.html KTX Link: http://english.barota.com/ Korea Tourism Organization has a travel information English hotline phone and can help you to make travel plans. From commercial phones dial: 1330 (When calling from a handphone dial 02-1330)
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Movie Schedule for Yongsan South PostLink: http://www.aafes.com/ems/pac/kcapital.htm
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Area II Online InformationLink: http://area2.korea.army.mil |
Reservation Cancellation PolicyIf you find it necessary to cancel or change plans, You must call us by 1800hrs local time on your arrive Date to avoid one night room charge on your credit card. It is your responsibility to obtain and keep a cancellation number upon canceling each Room reservation. Without the cancellation number, you have no other method to prove you, in fact, cancelled the reservation you made before. Note: for Lotte World & Seoul Land Family packages and Romantic Getaway Package, please change or cancel your reservation 48 hours in advance. |
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Last update: 06/11/2009 |